FAQ’s

Please click on any of the Questions below:

How do you put on the CleoClip?

What variations does the CleoClip come in?

What type of Crystals do you use on the CleoClip?

Does the jewelry box come with the CleoClip purchase?

Can I buy the CleoClip as a gift?

Do you provide Gift wrapping?

Is there a CleoClip Facebook and Twitter Page?

How do I send in my Before & After Picture?

How do the CleoClip Coupon Codes work?

How much do I pay for shipping when ordering the CleoClip online?

Which Countries does the CleoClip ship to?

How fast does the CleoClip ship?

What is your return policy?

What about Exchanges?

I am a Store owner and would like to sell the CleoClip; what do I do?

 

 

How do you put on the CleoClip?

The CleoClip can easily be attached to most shirts or dresses as long as a bra (undergarment) is worn.   Please refer to the images below to understand the simple way the CleoClip is hooked to create the sweetheart neckline:

What variations does the CleoClip come in?

We currently offer a variety of CleoClip options.  New collections are available seasonally.  Please check out the CleoClip Shop to view all of our current selections.  For information regarding upcoming new collections, please sign up for our newsletter.  For customized requests please Contact Us directly.

What type of Crystals do you use on the CleoClip?

We are proud to offer Swarovski crystals on all our “Sparkly” CleoClip line of jewelry.  Swarovski produces crystals of the finest quality.  The company’s name has become synonymous with genuine crystal.  Swarovski’s specialized manufacturing processes, together with the finest quality raw materials, guarantee the highest possible degree of precision, component quality, consistency, and unmatched brilliance.

Does the jewelry box come with the CleoClip purchase?

Yes it does! We love our CleoClip and we have found the perfect way to protect it.  Each CleoClip purchased on our website is delivered to you inside an official CleoClip jewelry box. In addition to the box each CleoClip comes with a travel purse pouch you can use to keep your CleoClip scratch and damage free.  You can find the pouch inside your CleoClip jewelry box (underneath the velvet pillow the CleoClip is kept in).

Can I buy the CleoClip as a gift?

Yes!  The CleoClip is the perfect gift for any occasion.  Our customers have purchased our products for

  • Birthdays
  • Holiday Stocking Stuffers
  • Holiday Gifts
  • Bridesmaids
  • Bridal Showers
  • Baby Showers
  • A Romantic Night Out
  • Easter Baskets
  • Valentine’s Day
  • Girls Night Out
  • Engagement Party
  • And many other occasions

Visit our Shop to see the latest Simply Sexy CleoClips. Please note that currently we do not offer Gift receipts. This means when you ship the CleoClip directly to a friend the original invoice will be part of the package.

Do you provide Gift wrapping?

Sorry, at this time we do not offer Gift wrapping with your purchase.

Is there a CleoClip Facebook and Twitter Page?

Yes!  You can follow us on Facebook and Twitter at:

www.facebook.com/CleoClip

www.twitter.com/CleoClip

You may also upload your own before and after image to our Facebook page.

How do I send in my Before & After Picture?

We know the CleoClip looks great on us, but we want to see what it looks like on you!  There are two ways you can send us your Before & After Picture.  You can upload your pictures onto our Facebook page at:  www.facebook.com/CleoClip or email us your pictures directly to Contact@CleoClip.com.

How do the CleoClip Coupon Codes work?

Once in a while we have special promotions for which Coupon Codes are offered.  Coupon Codes are valid throughout the Promotional period and might be restricted by time or amount used. If you have a valid CleoClip Coupon Code you have the option to enter it during the “Check Out” process and the promoted discount will be applied to your order.

How much do I pay for shipping when ordering the CleoClip online?

Currently all CleoClip orders from our website will ship for a flat rate of $3.95 anywhere within the United States. This also includes a tracking number, so you can follow your CleoClip from our store to your front door. Additional fees will apply for overnight or express shipping.

Which Countries does the CleoClip ship to?

Currently we ship the CleoClip anywhere within the US for a flat rate of $3.95.  We will also ship to Canada and Germany for an additional shipping fee. Please Contact Us directly if you would like us to ship your CleoClip outside the above countries and we will do our best to accommodate your order.

How fast does the CleoClip ship?

Depending on where you are located shipping speeds for the CleoClip package will vary.  Shipping may take up to 5-7 business days within the US and longer for other shipping destinations. You will be able to track your shipment via a CleoClip shipment tracking number provided to you via email.

What is your return policy?

For online purchases, CleoClip will accept merchandise in its original condition for up to 10 business days (postal date stamp on package) after purchase for a refund of the purchase price when accompanied by the original invoice.

What about Exchanges?

CleoClip.com cannot accommodate exchanges at this time. Please return the original item you wish to exchange for a refund using the applicable conditions or guidelines above. A new order can then be placed on CleoClip.com. Please note new orders are subject to merchandise availability. We will inform you if we are unable to fulfill your order.

I am a Store owner and would like to sell the CleoClip; what do I do?

We are currently looking for new locations to make it easier for our customers to purchase our products.  If you love our product, please Contact Us if you wish to distribute the CleoClip in your store.  You can also email us directly at Contact@CleoClip.com.